Question and Answers
Q: Why should I choose your funeral
plan?
A: Because the Funeral Directors listed are family owned and provide the
highest standards of personal service.
Q: Are you regulated?
A: We are Registered Providers with the Funeral Planning Authority and
abide by their code of practice.
Q: What are the other funeral expenses?
A: They are fees paid by the Funeral Director to other people, including
Doctors, Ministers, Churches, Crematorium and Burial authorities.
Q: What happens to the money I pay for my funeral plan?
A: All monies, including the Membership Fee, are paid over to the HSBC
Trust Company (UK) Limited, the Custodian Trustee.
Q: How can I be sure you will still be available when I need you?
A: The funeral is guaranteed by Lodge Bros. (Funerals) Ltd., established
as Funeral Directors since approximately 1780.
Q: What happens if I die whilst away from home (eg visiting family or
friends on holiday or on a business trip)?
A: No problem. All plans cover transportation costs from anywhere in England
and Wales to your selected Funeral Director.
Q: Is the fixed price still guaranteed if I die before completing the
payment instalment plan?
A: Yes, provided the outstanding balance is paid prior to the day of the
funeral.
